JUSTYN WINDSOR

Enterprise transformation and delivery leadership

I help organizations modernize enterprise platforms, strengthen delivery and turn AI ambition into practical business change. My experience spans enterprise SaaS, custom projects, legacy modernization and cloud migrations, with deep exposure to retail and CPG businesses.

Former VP at SymphonyAI. Founder and Principal, Enterprise Intelligence Group. Based in Southwest Florida, with international delivery experience.

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Technology creates value when people can use it effectively and the business can sustain it. My career has focused on the work that makes that happen: aligning leaders, organizing delivery teams, managing risk, modernizing platforms and helping customers adopt new ways of working.

Today, I bring that delivery background to enterprise transformation and AI implementation. I am particularly interested in how well-governed agents can work together toward a business strategy, informed by the domain knowledge and operational context that make their output useful.

Areas of focus

Enterprise delivery and governance

Leadership for complex implementations, programs and professional services organizations. Clear ownership, practical delivery standards and executive visibility across teams, customers and partners.

Platform modernization

Experience with in-house and custom projects, software migrations, legacy upgrades and on-premise-to-cloud transitions. A focus on business continuity, stakeholder alignment and adoption throughout the change.

Business-led enterprise AI

Connecting AI strategy to business workflows, organizational readiness and implementation. Bringing an enterprise delivery perspective to agentic AI, governance and value realization.

About

I have built my career around making complex enterprise change work in practice. That has meant leading delivery, working with customers and partners, developing services teams and guiding programs through implementation, modernization and adoption.

At SymphonyAI, my work took me across retail and CPG environments in the United States and internationally. I gained exposure to different operating models, business priorities and delivery challenges, including work on the East and West coasts of the US, in Brazil and in Thailand. That experience shaped how I approach transformation: understand the business, establish clear ownership and make the change workable for the people who will depend on it.

I have worked on in-house and custom projects, software migrations, legacy updates and transitions from on-premise platforms to the cloud. Those experiences matter in AI as much as in traditional enterprise software. A promising technology still needs a clear purpose, dependable information, governance and a path to adoption.

Through Enterprise Intelligence Group, I focus on practical AI implementation and advisory work. I am especially interested in how agents can coordinate around a business strategy rather than operate as disconnected experiments. My aim is to bring delivery discipline and domain understanding to that opportunity.

I am based in Southwest Florida and bring an international perspective to enterprise leadership. I welcome conversations about executive roles, interim leadership and transformation work where that experience can make a meaningful contribution.

What I bring

Executive and delivery leadership

I bring a delivery-led perspective to executive leadership: connecting business priorities with the teams, operating model and governance needed to execute. My background is relevant to professional services, global delivery, enterprise transformation and program leadership roles.

Enterprise modernization

Modernization requires attention to more than the destination platform. I bring experience across custom projects, legacy updates, migrations and cloud transitions, with an emphasis on delivery coordination, stakeholder alignment and the operational impact of change.

Program governance and delivery improvement

I help create clearer ownership and visibility across complex programs. The focus is practical: delivery standards, risk management, escalation, stakeholder communication and the ability to see whether work is contributing to the intended business outcome.

Enterprise AI and agentic implementation

I approach AI from the business and delivery side. What workflow should improve? What information does the system need? Who is accountable for its decisions? How will the organization adopt and govern it? These questions shape a useful implementation before technology choices take over the discussion.

Ways to work together

Executive leadership

Permanent senior roles in enterprise delivery, transformation, professional services or business-led AI implementation.

Interim leadership

Focused delivery or transformation leadership through a period of change. Scope and availability agreed individually.

Advisory and implementation

Defined enterprise AI and modernization engagements through Enterprise Intelligence Group, subject to fit and scope.

For consulting enquiries, learn more about Enterprise Intelligence Group and its approach to business-led AI implementation. Enterprise Intelligence Group.

Experience

Enterprise Intelligence Group · Founder and Principal

Independent AI implementation and advisory work, with a focus on business-led strategy, enterprise context, governance and practical adoption.

SymphonyAI · Enterprise transformation and professional services leadership

Progressed through program, regional and global delivery leadership to a VP role. Experience spans enterprise implementations, SaaS delivery, migrations, customer programs and services governance across retail, CPG and distribution.

Retail and CPG experience from my time at SymphonyAI

My work at SymphonyAI included programs and customer engagements with Trader Joe’s, CVS, Lowe’s, BJ’s Wholesale, Nestlé, AB InBev and Big C. This experience gave me exposure to enterprise retail and CPG environments across the US and internationally.

These organizations were clients encountered through SymphonyAI. They are not my employers or clients of Enterprise Intelligence Group, and their mention does not imply endorsement.

Let’s discuss what you need to deliver.

For executive roles, interim leadership or transformation work, share a little about the organization, the challenge and the kind of support you are looking for.

Message me on LinkedIn

Enquiries about consulting work are welcome here and will be directed to Enterprise Intelligence Group where appropriate.